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Empathy workshops for non-designers

Empathy, the ability to understand the feelings of another, is an indispensable tool for user experience designers. We design better solutions when we understand the human environment of the user while they are using our product: are they relaxed, under stress, working with physical or cognitive impairments?

Read the full article on Medium: https://medium.com/@vernelindner/empathy-workshops-for-non-designers-6d5284f4c615